Terms & Conditions
Cap & Culture UK
Last updated: 11 February 2026
These Terms & Conditions govern your use of https://www.capandculture.co.uk and any purchase made through the website.
1. About Us
Cap & Culture UK is a UK-based retailer supplying microscopy spore products and gourmet mycology supplies.
2. Product Use & Legal Disclaimer
All microscopy spore products sold by Cap & Culture UK are supplied strictly for microscopy, taxonomy, and educational research purposes only.
Products are not intended for cultivation
Customers are responsible for ensuring compliance with all applicable laws
We do not condone or support illegal activity
All gourmet mushroom products are supplied solely for lawful edible species.
3. Ordering & Contract Formation
A legally binding contract is formed once payment is received and an order confirmation email is issued. We reserve the right to refuse or cancel orders at our discretion.
4. Pricing & Payment
All prices are displayed in GBP
Prices include VAT where applicable
Payment must be made in full at checkout
We reserve the right to correct pricing errors
5. Delivery
Delivery times are estimates and not guaranteed
Risk passes to the customer upon delivery
We are not responsible for delays caused by postal or courier services outside of reasonable control
5.5 International Orders & Customs
Customers are responsible for ensuring that products ordered are legal to import into their destination country and for complying with all applicable local import requirements.
Cap & Culture UK cannot accept responsibility for delays, rejection or seizure by customs or border authorities where this results from local import restrictions, customs requirements or the customer's failure to comply with applicable import rules.
Where goods are returned to us by customs in their original condition, please contact us and we will advise on the options available. Any customs fees, duties or import taxes are the responsibility of the customer.
Nothing in this section affects any statutory rights that cannot legally be excluded.
6. Returns, Cancellations & Refunds
Customers' statutory rights are not affected by these terms.
Where a statutory right to cancel applies, customers may cancel their order within 14 days of receiving the goods.
Certain sealed products may not be eligible for return once unsealed after delivery where, by their nature, they are not suitable for return for health protection or hygiene reasons.
Returned goods must be appropriately packaged and customers should contact us before returning an order.
This does not affect your statutory rights in relation to goods that are faulty, damaged, not as described or otherwise do not conform to the contract.
7.Faulty or Damaged Items
If an item arrives damaged, incorrect or faulty, please contact us as soon as reasonably possible. For visible transit damage, we ask customers to notify us within 24 hours where possible and provide photographs of the product and packaging to assist us in investigating the issue.
Depending on the circumstances and your statutory rights, we will provide an appropriate remedy, which may include a refund, replacement or other remedy required by law.
Nothing in these terms limits or excludes your statutory rights.
8. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for misuse of products
We are not responsible for indirect or consequential losses
Nothing in these terms limits liability for death or personal injury caused by negligence
9. Intellectual Property
All content on this website, including text, images, branding, and logos, is the intellectual property of Cap & Culture UK and may not be reproduced without written permission.
10. Privacy
Personal data is handled in accordance with our Privacy Policy, available on our website.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
For any questions regarding these Terms & Conditions, please contact:
Cap & Culture UK
124 City RD London EC1V 2NX
📧 capandculture@outlook.com.
